California Department of Social Services PIN 20-24-CCLD
October 5, 2020
TO: ADULT AND SENIOR CARE LICENSEES AND PROVIDERS
CHILD CARE LICENSEES AND PROVIDERS
CHILDREN’S RESIDENTIAL PROGRAM LICENSEES AND PROVIDERS
Original signed by Pamela Dickfoss
FROM: PAMELA DICKFOSS
Deputy Director
Community Care Licensing Division
SUBJECT: CORONAVIRUS DISEASE 2019 (COVID-19) – RESUMPTION OF INPERSON COMPLAINT INVESTIGATIONS
Provider Information Notice (PIN) Summary
PIN 20-24-CCLD provides direction to all community care licensees and approved or certified homes of a Foster Family Agency (FFA) (providers) regarding the resumption of requirements related to in-person complaint investigations that were in place prior to the COVID-19 emergency.